Privacy Policy

At Butterfly, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: This includes your name, email address, phone number, shipping address, and billing information. This information is collected when you place an order, sign up for our newsletter, or contact us.
  • Payment Information: When you make a purchase, we collect payment details such as credit/debit card information or other payment method details.
  • Website Usage Information: We may collect data on how you interact with our website, including IP address, browser type, device information, and browsing behavior through the use of cookies and similar technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Fulfillment: To process your orders, manage payments, and deliver products.
  • Customer Support: To respond to your inquiries, provide customer service, and address issues related to your orders.
  • Marketing & Communication: To send you promotional emails, newsletters, or information about new products and offers. You can opt-out of marketing communications at any time.
  • Improving User Experience: To analyze user behavior, improve our website’s functionality, and offer a better shopping experience.

3. Sharing Your Information

Butterfly does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your data with third-party service providers (e.g., payment processors, shipping partners) to complete transactions and deliver your order.
  • Legal Requirements: We may disclose your personal information if required by law or to protect our rights, property, or the safety of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring party.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. These technologies help us:

  • Remember your preferences and personalize your shopping experience.
  • Track the effectiveness of marketing campaigns and website performance.
  • Analyze website traffic and user behavior.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. We use industry-standard encryption technologies to safeguard your payment information during transactions.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights concerning your personal information:

  • Access & Correction: You can request access to or correction of the personal information we hold about you.
  • Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
  • Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by following the opt-out instructions in the emails we send.

To exercise any of these rights, please contact us at hello@xbutterfly.in.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will indicate the effective date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: hello@xbutterfly.in.